Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.

  • We serve Macedonia, Hudson, Aurora, and surrounding Northeast Ohio communities. If you're nearby and not sure, just ask.

  • Every home is different, so we don't publish flat rates. After a free 30-minute walkthrough quote, we'll send a written estimate tailored to your home and frequency.

  • Not at all. Most of our long-term clients are at work while we clean. We follow your preferred entry instructions and treat your home with care.

  • Yes — Maid EZ is fully insured and bonded. We also bring professional-grade supplies and equipment with us.

  • Yes. We bring everything needed. If you have specific products you'd like us to use, just let us know.

  • We ask for at least 24 hours' notice. In return, we guarantee our own arrival times — if we're late, you receive a discount on your next visit.

  • We offer a 24-hour satisfaction guarantee. If anything isn't right, contact us within 24 hours and we'll come back and make it right.

  • Most of our clients are on a weekly or bi-weekly schedule. We'll recommend the right cadence during your walkthrough based on your home and lifestyle.

  • Yes — deep cleans, move-in/move-out, and post-construction services are all one-time options.

  • We love them. Just let us know about your pets when we do the walkthrough so we can plan accordingly.

$50 Off Your First Recurring Clean

Plus flexible scheduling and no long-term contracts.

Get your home Maid EZ.

Book a free 30-minute walkthrough quote. No pressure, no obligation just a clear, honest plan tailored to your home.